North Star Manor offers AMAZING full-time benefits!

Individual employee health insurance premium is covered 100%. Family coverage premium is paid by North Star Manor at approximately 58.25%. Up to $3600 for a Health Savings Account prorated by our 26 bi-weekly pay-periods over the calendar year.

North Star Manor covers 50% of the premiums for you and your family vision and dental insurance coverage.

North Star Manor also provides Paid Time Off (PTO) and six holidays per year.

We belong to the Minnesota sponsored PERA, (Minnesota Public Employee Retirement). You will have 6.5% deducted from your check pre-tax and the facility will match it with 6.5%. After five years of vestment, all monies in the account will be for you. Upon retirement your monies and years of service will be figured into a lifetime annuity check each month.

North Star Manor pays for Life Insurance Coverage of one time your annual salary with an additional one year for Accidental Death. You may purchase extra for you and your family if you wish.

Job Title: Social Services Designee
Department: Social Services Status: Full-time
Creation Date: July 27, 2020 Reports To: Administrator
FLSA Exemption: Exempt Last Updated: 3/3/2021

Job Summary

The Social Services Designee provides social work services to nursing home residents and their families. Assesses and treats emotional and behavioral problems related to resident illness. Participates as a member of the interdisciplinary team assisting with admissions, resident care, advocacy and discharges. The Social Services Designee also partners with the nursing staff on treatment planning.

Essential Duties and Responsibilities

  • Responsible for resident admissions and discharges.
  • Responsible for the completion of assessments and care planning related to social services.
  • Builds rapport with residents and their families to adjust to their new surroundings and continued care.
  • Works with the interdisciplinary team and administration to promote and protect resident rights and the psychological well-being of each resident.
  • Prevents and addresses resident abuse as mandated by law and professional licensure and serves as lead on vulnerable adult reporting, including internal investigations.
  • Serves as point of contact for resident families and responsible parties and addresses resident complaints and grievances.
  • Directs and establishes policies and goals for the social services department.
  • Assists in development of policies for the department and in facility, planning for health and welfare services.
  • Secures information, such as medical, psychological, and social factors contributing to resident’s situation, and evaluates these and resident’s capacities.
  • Assists residents in obtaining government funding, education, information, referral services or treatment, including Medicaid/Medicare filings.
  • Collaborates with other staff and medical professionals to ensure a patient’s wishes are carried out, especially in cases where the resident cannot communicate their wishes or is not competent to make their own decisions.
  • Schedules and coordinates care conferences.
  • Coordinates and facilitates resident and family councils.


To perform this position successfully, an individual must demonstrate regular, predictable attendance and be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and skill required. The individual must be able to successfully pass background checks.


Education and Experience:

  • Prefer Bachelor’s degree in social work or human services field.
  • At least 1 year of prior supervisory experience in a healthcare setting; long term care preferred.


Licensure Certification:

  • CPR certified or ability to obtain certification within three months.



  • General knowledge of health care terminology.
  • Knowledge of excellent resident care skills.
  • Familiarity with federal and MN state regulations related to long term care and social service programs, in addition to the code of ethics.
  • Excellent ability to communicate, both verbally and written, and problem solve effectively with residents, staff, and family members.
  • Strong leadership skills to act effectively as part of the resident’s interdisciplinary care team and NSM’s leadership team.
  • Ability to follow written and verbal instructions including the ability to read, write and understand English.


  • Prolonged periods of sitting at a desk and working on a computer.
  • Physical effort required by the job include frequent walking and moving.
  • Must be able to lift up to 20 pounds at time.


To accomplish the essential functions of the position, one must be physically able to operate or work with computers, calculators, reference books, computer software applications, phones and other standard office equipment. The physical activities of the position include talking, reaching, grasping, light lifting, bending, squatting, and other repetitive motions.