As a community organization, our work is guided by a desire to provide a welcoming atmosphere in a compassionate environment.

Residents are treated with respect, love and kindness every day. Our team of professional caregivers focus on making things simple and familiar so that residents feel more at home.

North Star Manor’s long term care facility got its start in 1952 in the former North Star College building in Warren. In 1970, the original skilled facility was built and in 1974, the east addition was completed. Our long-term care facility is physically connected to North Valley Health Center, the area’s premier hospital and medical facility.

North Star Manor is licensed for 45 skilled nursing residents.

All staff members are trained in working with Alzheimer’s disease and related disorders.

What You Should Know About North Star Manor Long Term Care:

Activities
Activities are important for promoting residents’ wellbeing and quality of life. Engaging in activities helps to satisfy our needs as a “total” person (including physical, social, emotional, creative, intellectual and spiritual well-being). It helps residents to maintain a positive attitude and find meaning in their lives. Participation in activity programs has significant benefits including increased self-esteem, improved physical and social skills and a sense of purpose and accomplishment.

North Star Manor’s Activity Department provides a wide range of programs. They include discussion groups, movies, religious services, parties and holiday celebrations, creative expression through art and music programs, trips, intergenerational connections, physical fitness, and many more. Programs are presented in large or small group settings or on an individualized, personal basis.

Beauty Shop
A licensed beautician is available at our facility at least once per week. Services offered include cuts, perms, shampoos and sets. There is a charge for these services. A fee schedule is provided at the time of admission.

Call Lights
Call lights are located at your bedsides and in bathrooms.

Care Planning
A care conference is held at least quarterly for residents to discuss existing or potential problems, needs, concerns and strengths. Residents have the right to request meetings, request revisions to care plans, and to be informed in advance of changes to their care plans.

Food and Nutrition Services
North Star Manor serves nutritious, well-balanced meals under the direction of the Director of Food and Nutrition Services. Menus, food preparation and meal service are reviewed monthly by a Registered Dietitian.

Meal Times:

West Dining Room:
• Breakfast – 7:30 a.m.
• Noon – 12:00 p.m
• Supper – 5:30 p.m.

East Dining Room:
• Breakfast – 7:45 a.m.
• Noon – 11:45 a.m
• Supper – 5:45 p.m.

Snacks are offered in the evening and are also available other times each day upon request.

Guest Meals
You may have a family member or friend as a guest for any meal. Please make arrangements 24 hours in advance, if possible. Guests may purchase meal tickets at the Business Office. Private meals for a birthday party or other occasion may also be arranged.

Housekeeping Services
Each resident’s room will be cleaned daily and replenished with paper supplies by the housekeeping staff.

Laundry Services
Our staff collects laundry for washing. Clean laundry is returned to rooms.

Linens and Towels
Linens and towels are supplied by the Manor. Bed linens are changed at least once per week.

Mail
Mail is delivered to resident rooms within 24 hours of receipt at the center. Outgoing mail and other materials are delivered to the post office within 24 hours, except when there is no regularly scheduled postal delivery and pick-up service.

Medications
Medications are prescribed by a physician, physician assistant or nurse practitioner. Medications, including over-the-counter medications such as Tylenol, Tums, etc., are administered by a nurse or a medication aide.

Newspapers
Area newspapers are available in the commons area for everyone’s use and enjoyment.

Nursing Services
Nursing services are a vital part of the caregiving team. Nursing goals are directed toward maintaining and restoring wellness or providing comfort measures, as appropriate for each resident. The nursing staff members are available to care for residents 24 hours a day. There is an RN everyday and at least one licensed nurse at all times.

Physician Services
Physician’s orders are the basis of all resident medical care. The center has a medical director who is available if residents do not have a physician and for emergency situations when your physician is not available. Physicians are required by law to visit residents at least once every 30 days for the first 90 days after admittance, and then once every 60 days, thereafter. The resident is responsible for any physician charges.

Religious Services
North Star Manor offers worship services on Sunday and daily devotions upon request. Mass is held every Friday morning. We also have weekly Bible study and prayer group. All devotions and worship services are shared from a Christian perspective, but all faiths are welcome to attend.

Resident Council
Resident Council is an organization formed by the residents. The purpose is to provide a means for residents to share concerns, suggestions and ideas with other residents and the staff.

Resident Mobilization Information
We strive to sustain and improve each resident’s health with frequent mobilization. Residents who are determined to need weight-bearing assistance or hands on assistance by staff will receive mobility assistance specific to their needs.

Resident Responsibilities
As a resident, you have many rights, but you also have responsibilities. Your help is needed to make sure the Manor runs smoothly and meets your needs as well as the needs of other residents.

Restorative Nursing
Restorative nursing interventions promote your ability to adapt and adjust to living as independently and safely as possible. This concept actively focuses on achieving and maintaining optimal spiritual, physical, mental and psychosocial functioning.

Social Services
Social Services are available to help with the psychosocial needs of residents. They assist with the admission process and are available if residents have concerns about finances, room changes, care planning, community resources, discharge planning or just need someone to talk to.

Telephone
A telephone is available for private use 24 hours a day in the East Family Room and the family room located on the 100 wing. Residents can also have their own phone installed, in which case they are financially responsible for the installation and monthly charges.

Television
Residents are invited to bring a television for their room. Cable television can be provided for an extra charge.

Therapy Services
The following therapy services may be provided: occupational therapy, physical therapy and speech/ language pathology.

  1. Occupational therapy service areas include daily living skills, cognitive skills, sensory motor skills, therapeutic adaptations, etc.
  2. Physical therapy treatment may include restoration and maintenance of strength, endurance, mobility and other areas of functional independence.
  3. Speech/language pathology evaluates, plans and administers speech/language and/or swallowing treatment programs directed toward the rehabilitation of speech language functioning and/or swallowing functions.

Transportation
Manor staff assists residents with transportation arrangements for medical appointments. A bus and a van are available to take residents to medical appointments in Warren. For out of town appointments, medical transport can be arranged (residents are responsible for the cost of transport to out-of-town appointments).

Visitors
Visitors, including but not limited to, a spouse, a same-sex spouse, a domestic partner, a same-sex domestic partner, another family member or a friend, are not subject to visiting hour limitations or other restrictions not imposed by the resident.

Volunteers
We are fortunate to have volunteers share their time and talents with us. These generous people may assist with activities, visit with you, or help in various other ways. If you or a family member is interested in becoming a volunteer, please inform the Activity Department.