This position is responsible for assisting administration with secretarial functions, general support and customer service.


Properly directs mail and phone messages and performs general clerical functions. Interacts with all employees, residents, family members, and the public in a professional and caring manner. Schedules meetings and other events. Tracks and orders needed supplies. Records and maintains records of meetings/transactions. Completes special projects as assigned.

Basic Responsibilities:
This position will be held accountable for complying with all related laws, regulations, facility policies and procedures pertaining to his or her position and for fulfilling his or her obligations under North Star Manor’s compliance program.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Education/Experience: Completion of an office management class is preferred.

Licensure/Certification: N/A

Skills/Abilities: Must have excellent communication skills; experience with word and excel, computer skills are required.

Knowledge: Problem solving and professionalism are required.

Physical/Mental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee will operate/activate/use/prepare/inspect/place/detect/position objects, tools, or controls. The employee will frequently communicate/express oneself/exchange/observe/assess/detect information relative to this position. The employee is required to maintain a stationary position/move/position self in response to job tasks. Must be able to effectively communicate in English, both orally and in writing.

Supervisory Responsibilities: N/A

Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work Environment: The noise level in the work environment is usually moderate. Frequency of travel may vary based on facility need.

Weight Lifting Requirement: 15 lbs.